Shipping policy
SHIPPING POLICY
Last updated: July 2026
Processing
Orders are typically prepared and dispatched within 4–5 business days.
During product launches, limited releases, holidays, or periods of high demand, processing times may be slightly longer. Any significant delays will be communicated by email or noted on our website.
Shipping Locations
Uuma currently ships within the United States only.
Orders may be dispatched from our fulfillment locations in New York City, New York, or Florida.
Shipping Methods
Our standard shipping method is USPS ground service.
Available shipping methods, estimated delivery times, and any optional upgrades will be displayed at checkout based on your delivery address.
Delivery
Estimated delivery times begin after your order has been processed and dispatched.
Delivery times may vary depending on the destination, carrier operations, weather, holidays, and other circumstances outside our control. While we make every effort to ensure timely delivery, exact delivery dates cannot be guaranteed.
Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Please allow time for the carrier to update the tracking status after your shipping label has been created.
Shipping Address
Please review your shipping address carefully before completing your order.
Uuma is not responsible for packages delivered to an incorrect or incomplete address provided during checkout. If you notice an error, contact us as soon as possible at help@uuma.shop. Once an order has been processed or dispatched, we may not be able to update the address.
Lost, Delayed, or Damaged Shipments
If your shipment arrives damaged, appears to be lost, or experiences an unusual delay, please contact us promptly at help@uuma.shop.
Include your order number, a description of the issue, and clear photographs of any damaged item and packaging when applicable. We will review the matter and assist you with the next steps.
Contact
For shipping-related questions, please contact: